COVID-19 Impact at MFCU

Authored By: Cathleen Louisignau on 6/8/2020

 

Branch Lobbies are Back Open
 

We are committed to ensuring our team feels protected, comfortable, and ready to serve our members. We are so excited to open our lobbies back up, and we will be following our COVID-19 Preparedness and Response Plan to ensure the safety of everyone. The health and wellness for our members and team is important to us. Protecting your financial well-being is our calling, and beyond that we are caring and compassionate people here to serve.

Branch lobbies are open. To stay updated on changes, please continue to check our website, social media, or blog.

Branch Lobby Hours
Monday - Friday, 9:00 a.m. - 5:00 p.m.

Drive-Thru Hours
Monday - Friday, 9:00 a.m. - 5:00 p.m.
Saturday 9:00 a.m. - 1:00 p.m.
 

Drive-thru, appointments, and Online Banking are also available. 

Our drive-thrus are open to serve the majority of your banking needs.
Appointments can be made for banking needs you are unable to do through other channels available. 
 

Make an Appointment


Your funds are safe and secure.
Through the NCUA, your savings are federally insured up to $250,000.
 

Ways to do Your Banking 

 
Online & Mobile Banking
Use Online & Mobile Banking to check balances, pay bills, deposit checks, and make transfers between your MFCU accounts. If you don't use online banking, enroll here and download the MFCU app to your smartphone.
 
Online Lending & Membership
24/7 Online Lending and Account Opening are available so you can complete the easy-to-use application from the comfort of your home. If you're facing financial hardships during this time, reach out to us. We are here to help. 
 
Online Lending
 
Online Membership Opening
 
CO-OP ATM Network
Through he CO-OP ATM Network, you have access to over 35,000 surcharge free ATMs. Just look for the CO-OP logo, or click here to find the nearest ATM.
 

Our teams are doing our best to here for our members. It's important to us that our teams and members are healthy and well. Thank you for your patience and understanding.

 
COVID-19 Preparedness and Response Plan


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Comments
Home loans
1/24/2021 5:34 PM an anonymous user.
I'm wondering if there has been an overall delay in home loan processing. We have been trying to close on a home sale since July 2020. What could be causing a 6+ month delay? Thank you for your assistance.
Reply From Members First Credit Union:

It shows you marked your state as Florida and our credit union is based in Michigan - please double check you are reaching out to the correct Members First Credit Union. If you are applying with us, please give us a call at 855.835.6328 so that we can verify your information and look into this for you to get your questions answered. Thanks!

Mrs.
11/27/2020 2:00 PM Nancy S. from Gladwin, MI
Why can’t I log into my account? I can’t even find the log in page?
Reply From Members First Credit Union:

If you are looking to log into your Online Banking, there is a "Login" button at the top of each page of the website in the header that you can click to open up the area showing username and password entry information. If you are having additional issues or cannot find this, please give us a call at 855.835.6328. 

11/2/2020 4:39 PM an anonymous user.
Was wondering what prompted the sudden shutdown of the branch lobbies? Was it fear, a law or what. I as a member want to know. I will not be satisfied with a general generic answer. Thank you
Reply From Members First Credit Union:

We have all of the information regarding this decision and our plan on the COVID-19 Preparedness and Response Plan. Please feel free to check this out and give us a call at 855.835.6328 if you have any questions. Thanks!

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