Welcoming Members Back On June 15

Authored By: Cathleen Louisignau on 6/8/2020

We’re looking forward to welcoming our members back into our branches, and have been working hard to plan and prepare to ensure we are doing things right.

We are committed to ensuring our team feels protected, comfortable, and ready to serve our members. We are so excited to open our lobbies back up, but want to do it right, not rushed. Our members’ health and wellness is important to us, and through the plan we’ve set in place we are confident that you’ll feel welcomed back in the safest way possible. Protecting your financial wellbeing is our calling, but beyond that we are caring and compassionate people here to serve.

A few things we thought you’d like to know:

  • Branch lobbies are opening on Monday, June 15, 2020.
  • Our team has held an all staff meeting to learn about our Welcoming Members Back plan and expectations
  • Processes and procedures have been created and put in place to comply with the sanitizing, PPE, and safety protocols
  • Plexiglass shields, social distancing floor markers, and hand sanitizing stations have been installed in all of our branch locations

In the meantime, you can still come to see us in our drive-thrus, interact with us on the web through Online Banking, keep up with what’s happening through our social media channels and website, or give our Contact Center a call at 855.835.6328.

COVID-19 Preparedness and Response Plan

Temporary Branch Hours as of June 15, 2020

Lobbies
Monday - Friday
10:00 a.m. - 4:00 p.m.

 

Drive Thru
Monday - Friday
9:00 a.m. - 5:00 p.m.

Saturday
9:00 a.m. - 1:00 p.m.



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