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Coronavirus (COVID-19) Impact
Authored By: Rachel Finney on 3/13/2020

News & Resources

Coronavirus (COVID-19) Impact

3/16/2020 Update

As changes are made in our communities to help prevent the spread of COVID-19, we want to ensure you that Members First Credit Union is doing our part to keep our members, teams, and communities healthy and well.

Effective Tuesday, March 17, 2020 at 8:00 a.m.:

  • All Branch Lobbies will be temporarily closed for walk-in service until further notice

  • Our drive-thru and 24/7 Contact Center will remain open to serve you

  • Online & Mobile Banking services and ATM network are available 24/7 for the majority of your banking needs

  • 24/7 Online Lending and Account Opening are available so you can complete the easy-to-use application from the comfort of your home

  • Appointments available for banking needs you are unable to do through the other channels available. Please call us at 855.835.6328 to schedule.

If you’re facing financial hardships during this time, please reach out to us to see how we can help. We’re offering a 90-day Loan Payment Deferment Program to help relieve financial stress during this time of uncertainty. We understand when life happens, it’s important to have somewhere to turn. To learn more visit www.mfcu.net/payments.

Our teams are being diligent about keeping our members safe and have increased our efforts to keep our branches and all surfaces clean. We understand how important it is to do our part in slowing the spread of this virus, and we ask that you, our members, help us out with this.

To stay updated on changes with MFCU, please continue to check our social media and blog updates.

How to estimate your stimulus check

 

3/13/2020 Update

We understand that our members, teams, and communities are being impacted in many ways right now, including facing financial implications and hardships. At MFCU, we want to encourage a better tomorrow and know that when life happens, it’s important to have somewhere to turn.

We want to ensure you that we are monitoring the latest reports from the Centers for Disease Control (CDC) and continuing to learn more about the Coronavirus (COVID-19). We are taking precautionary measures to ensure our members, teams and communities remain healthy and safe. Currently all of our 11 branches are open. We will continue to update our membership with decisions being made as the CDC releases data to keep our members, teams, and communities healthy and well.

We are here to help. If COVID-19 is impacting you financially, we encourage you to reach out to us at 855.835.6328 or click here. We care about our staff, members and community and our mission is to encourage a better tomorrow.

We encourage you to utilize our Online & Mobile Banking options and 24/7 services available. With Online & Mobile Banking you can view your account details, check balances, make loan payments, and even deposit checks.



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Comments
4/17/2020 4:48 PM Kelly D. from Gladwin, MI
Has MFCU seen deposits in members accounts yet? Just read that some delays maybe with the Financial Institutions. Thank you for any help! I have never had issues with MFCU 😀
Reply From Members First Credit Union:

Yes we have. Please give us a call at 855.835.6328.

Pyacheck Protection Pgm
4/3/2020 8:02 PM James C. from Coleman, MI
I keep getting inconsistent answers regarding MFCU's participation in the paycheck protection program. Are you planning on participating in this program for your business customers. Other credit unions in the area are (however, only for their current customers).
Reply From Members First Credit Union:

Please give us a call at 855.835.6328 and ask to speak with someone from Business Services. We will be able to verify your information and answer any questions you have or see what we are able to do to help out during these tough times. Thanks!

3/26/2020 3:16 PM Dana R. from Barryton, MI
I have an account with you, am I able to cash my payroll check there even if I have a minimum amount in my account? I would like to deposit some and receive cash. It is a Chemical Bank business account.
Reply From Members First Credit Union:

Thank you for your inquiry.  If you do have a membership, it will be up to the branch discretion to be deposited. If you have any other questions or concerns, please contact our Contact Center at 855.835.6328 x. 0 or the Evart branch directly at 855.835.6328 x.4600.

3/23/2020 12:07 PM an anonymous user.
Iv been trying to get hold with someone to make appointment for house refinancing but still unsuccessful. Is your office ( Midland) still open for appointment for remortgaging? Thank you.
Reply From Members First Credit Union:

Yes it is - please just give us a call at 855.835.6328 and we can get an appointment set up for you. Thank you!

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Members First Credit Union | P.O. Box 2165 | Midland, MI 48641
Phone 855-835-MFCU (6328) | mail@mfcu.net

Federally insured by NCUA.
We do business in accordance with the Fair Housing Law.