Bill Pay

This FREE service of First@HOME Online Banking allows you to pay anyone, anywhere, at anytime. Use it through Mobile Banking to save even more time!

How do I activate my account for Bill Pay?

Call a member service representative at 989.835.5100 or 1.888.835.5151; or come into either of our branch offices and tell us that you want to activate your account for Bill Pay. We’ll place Bill Pay privileges on your account and within 24-hours you will be online paying bills instead of in line at the post office.

How do I access Bill Pay?

Through First@HOME Online Banking. You will easily find the Bill Pay option under the eServices menu. Click the link and a separate Bill Pay window will be opened. Because this service uses pop-ups as an alert mechanism, it is recommended that you permit pop-ups for the Bill Pay website. If you would like to see a demonstration, click here.

Does Bill Pay cost anything?

No! Bill Pay services through First@HOME is yet another benefit of credit union membership.

What can I do with Bill Pay?

Currently, Members First Bill Pay package allows you to:

Schedule recurring or one-time payments
Add anyone as a payee from your cable or phone company to the babysitter
View all of your payment history
Use Account Aggregation, allowing you to see all of your online accounts in one central location
Export information to Quicken or Microsoft Money
Make today payments (for a fee)
If you would like to see a demonstration, click here

What Browsers do you recommend?

Windows Users:

Netscape 7.2
Microsoft Internet Explorer 6
AOL 9.0
Firefox 1.0

MacIntosh Users:

Safari 1.0
Safari 1.2
Netscape 7.2
Firefox 1.0

This service does not currently support interactive TV because TV browsers may not conform to generally accepted Web standards, resulting in inconsistent online sessions. A modem speed of 28.8 or higher is recommended.

Who should I contact if I have problems?

If you have any questions, comments, or concerns related to Bill Pay we recommend that you contact our 24-hour customer service department at 1.877.542.0176 for the quickest service. You are also welcome to email Members First at mail@mfcu.net or call us at 989.835.5100.
For additional information on Bill Pay, Quick Reference cards are available at either office. We also recommend using the Help menu within the Bill Pay system.