Our Vision
For over seventy two years we have been serving members of the Mid-Michigan area. To ensure that we stay true to our roots we uphold our Mission and Service Promises at every encounter.
The mission of Members First Credit Union is to make a positive difference in the lives of our members and our community. In order to make that positive difference, we promise to:
- Treat you as an honored guest
- Take responsibility for your request
- Make it easy to do business with us
- Respond to your requests in a timely manner
- Identify your needs and suggest a solution that will help you achieve your financial goals
- Ensure the security of your financial information
- Show our appreciation for allowing us to serve you
- Exceed your expectations at every encounter
In addition, our Board of Directors and management team are dedicated to four key strategic areas:
- Member Service
To create, maintain, and provide a positive "Members First" experience.
- Membership Growth and Development
To provide growth in membership that allows Members First Credit Union the ability to offer new and improved products and services.
- Education
To provide to our members, employees, and community educational opportunities beneficial to their personal and professional lives.
- Products and Services Growth
To provide the most complete financial products and services to meet the evolving needs of current and future membership.
We appreciate our members and their thoughts on our Vision. If you’d like to share a story on how we made a positive difference in your life. You can write to us at mail@mfcu.net or call us directly at 1-888-835-5151
