Our Vision
For over seventy years we have been serving members of the Mid-Michigan area. To ensure that we stay true to our roots we uphold our Mission and Service Promises at every encounter.
The mission of Members First Credit Union is to make a positive difference in the lives of members and community by:
- Being a trusted financial resource
- Providing personalized financial services
- Listening and responding to members’ needs
- Having a “can do” Members First culture
- Providing effective, efficient, and user-friendly financial processes for members
- Being involved in our community
- Providing the resources to achieve superior member service
In order to make that positive difference, we promise to:
- Treat you as an honored guest
- Take responsibility for your request
- Make it easy to do business with us
- Respond to your requests in a timely manner
- Identify your needs and suggest a solution that will help you achieve your financial goals
- Ensure the security of your financial information
- Show our appreciation for allowing us to serve you
- Exceed your expectations at every encounter
We appreciate our members and their thoughts on our Vision. If you’d like to share a story on how we made a positive difference in your life. You can write to us at
mail@mfcu.net or call us directly at 1-888-835-5151
